Design Systems Thinking for Service Innovation Embracing systems thinking from the start allows for a more comprehensive understanding of complex problems, ensuring solutions are interdisciplinary, collaborative, effective and sustainable.
Design Delivering Effective Public Services in the Digital Age Service delivery in the digital age requires that public servants adopt new organizational structures and cultures, apply new best practices, and develop new knowledge and skills.
Design Offrir des services publics efficaces à l'ère du numérique La prestation de services à l’ère numérique exige que les fonctionnaires adoptent de nouvelles structures et cultures d’organisation, appliquent de nouvelles pratiques exemplaires et acquièrent de nouvelles connaissances et compétences.
Design Clicks and Tips: Maximizing Your Productivity This article explores practical approaches and powerful shortcuts, shedding light on how to leverage Windows shortcuts, enhance OneNote proficiency, and implement strategies for seamless workflow in the modern workplace.
Design Working in Cross-Functional Teams An effective cross-functional team needs people coming from various teams to be assigned to a project from beginning to end.
Design Behavioural Insights: Taking Service Design to the Next Level The behavioural insights (BI) approach integrates principles taken from psychology, cognitive science and social science into the policy-making process.
Design Design Thinking for Impactful Solutions Design thinking is an intentional process that involves a team investigating their users’ challenges and concerns, recognizing the complexity of anything touching human behaviour, and framing problems in a way that inspires creative thinking.
Design Design With Users #designwin In this episode, we present three videos on the basics of user-centered design, which are commented by our colleagues Alvaro Vargas and Ksenia Cheinman.
