Learning a new language is a valuable skill for any government employee, though it can be a demanding task. However, generative AI-based tools provide innovative and personalized approaches to learning.

We’ll increasingly see AI integrated into day-to-day tools, with the promise of boosting efficiency and productivity. However, successful implementation of these tools depends on two important factors: reliability and trustworthiness.

These AI tools excel in offering suggestions, finding and fixing bugs, and providing insights for code optimization.

With AI tools like large language models (LLM), a type of deep learning model designed to understand and generate human-like text based on the data it has been trained on, it's possible to draft messages that are both clear and inclusive.

The following use case centres on using large language models (LLM), specifically OpenAI’s ChatGPT (but will work with any LLM-based tool) to aid in drafting effective memos.